Shipping & Returns
Most of our parcels are sent via Signature on Delivery with Australia Post throughout Australia. This gives us a reference number to track your order if it goes missing. We do not charge a handling fee and we only charge cost price for postage to keep costs to a minimum for our customers.
Please note all orders over $200 within Australia are now postage FREE!!
All parcels are sent with an information pack contained in them.
We are now shipping outside Australia to select countries. Please send me a private email to firstname.lastname@example.org if you wish to order from overseas. I can then send you an invoice with the correct amount for postage. We are unfortunately unable to ship to the USA or Canada.
If not entirely satisfied with your purchase, please return your unused product at the expense of the purchaser with proof of purchase enclosed. For hygiene and disease control reasons, we cannot accept used products as returns without prior arrangement and consultation.